For Parents – Journey 2 Jannah

For Parents

Stay connected to your child's learning journey .

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Getting Started On Your Parent Account

How to bulk import students in to your account

Set-Up: How to Switch between Accounts

Set-Up: How to Initially Login as a Child

Set-Up: How to Change the Name of your Family

Set-Up: How to Delete a Child from your Parent Account

Implementation For Parent Account

Implementation: Can Journey2Jannah be used with SEN children

Implementation: How do you teach Salah/Wudu/Fiqh and is it different to how I do it?

Implementation: Do you have training videos on how to teach Journey2Jannah?

Implementation: Do we need the books for Journey2Jannah?

Implementation: Can a child use Journey2Jannah without a teacher or a knowledgeable parent/guardian?

Learning Support For Parent Account

Features: Different Types of Tasks

Features: How to view Tasks as a Parent

Learning: How to View Courses (Child)

Learning: What is the Structure of the Learning

What if my child uses another syllabus in madrasah?

Optimising Features On Your Parent Account

Features: How to view Tasks as a Parent

Features: How do I add a Voting Poll to my classroom feed?

Features: Using the Reports Feature for Parents

Features: Track and Update Quran Reading Practice & Unlock Quranic Animals

Features: How to Utilise the Classroom Features on Your Parent Account

Parent Account Subscription

Subscription: How to update Payment Method

Is the payment a one-time fee or a recurring subscription?

Can I get a discount for registering to multiple accounts for all my children?

Are there any discounts or promotional offers available?

Can I cancel my subscription at any time, and will I receive a refund for any unused portion of my subscription?

Support For Parents

General: What is Journey2Jannah and why should I use it?

General: Is there a mobile app?

Where can I purchase the Safar Publications books?

Isn't having internet use for children dangerous?

Will there be content created for Textbook 7 and 8?

Can't Find What You Need?

If you couldn't find the resources you were looking for or need additional assistance, don't worry! Our team is here to help. Email us at [email protected], and we'll get back to you as soon as possible with the support you need.

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